Terms of Service

Last updated: 22nd September 2025

Overview

Welcome to Timmy Jones!
The terms “we,” “us,” and “our” refer to Timmy Jones (Pvt) Ltd., a premium kidswear and fashion brand.
We operate this website and online store (collectively, the “Services”) to provide you with a curated, high-quality shopping experience featuring our exclusive products and designs.

Our store is powered by Shopify, which helps us securely process orders and payments.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy → https://timmyjones.com/policies/privacy-policy.
If you do not agree, please do not use our Services.

1. Access and Account

By using our Services, you confirm that you are at least the age of majority in your country or province of residence, or that you have consented for any minor dependents to use our Services.

You may be required to provide accurate personal information such as your name, email address, billing, and shipping details. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

Unauthorized use, transfer, or sale of your account is prohibited.

2. Our Products

We make every effort to display product images and colors accurately. However, variations may occur due to differences in device screens or lighting conditions.

All descriptions, prices, and availability are subject to change without notice.
We reserve the right to discontinue products or limit quantities to any customer or region at our discretion.

3. Orders

When you place an order, you are making an offer to purchase. Orders are accepted at our discretion once payment has been successfully processed.

If your order cannot be accepted, changed, or must be canceled, we will notify you via email or phone.
Orders may be canceled or modified only before confirmation, and cancellations after processing may not be possible.

All purchases are governed by our Refund Policy → https://timmyjones.com/policies/refund-policy
You agree that your purchases are for personal use only and not for resale or export.

4. Prices and Billing

All prices are listed in Sri Lankan Rupees (LKR) unless otherwise stated. Prices may change without notice and exclude applicable taxes, duties, and shipping costs.

You agree to provide accurate and up-to-date billing and payment information. By submitting payment, you confirm that you are authorized to use the selected payment method and agree to pay all charges, including any applicable taxes and fees.

5. Shipping and Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.
We are not responsible for shipping delays caused by carriers, customs, or events beyond our control.
Once an item is handed to the shipping carrier, risk of loss and title transfer to the buyer.

6. Intellectual Property

All content on this website - including logos, graphics, product photos, designs, text, and layouts- is the exclusive property of Timmy Jones (Pvt) Ltd. or its licensors and protected by applicable intellectual-property laws.

You may not reproduce, copy, distribute, or use any materials without written consent.
All rights not expressly granted are reserved.

7. Optional Tools and Third-Party Services

Our website may provide access to third-party tools, applications, or links. We do not control or endorse these services and assume no responsibility for their use.

Use of such tools is entirely at your own risk and governed by the third party’s terms and conditions.

8. Privacy Policy

Your privacy is important to us. All personal information collected through our Services is managed in accordance with our Privacy Policy → https://timmyjones.com/policies/privacy-policy

We use trusted third-party systems and secure digital platforms to operate our online store and process customer information.
By using our Services, you consent to the collection, use, and handling of your data in accordance with our Privacy Policy.

9. Feedback and Reviews

By submitting feedback, ideas, or reviews (“Feedback”), you grant Timmy Jones (Pvt) Ltd. a worldwide, royalty-free license to use and display that content for business or promotional purposes.

You confirm that your Feedback does not infringe any third-party rights or contain unlawful material.

10. Errors and Omissions

Occasionally, there may be information on our website that contains errors or omissions relating to product descriptions, pricing, or availability.
We reserve the right to correct such errors, update information, or cancel affected orders without prior notice.

11. Prohibited Uses

You agree not to use our Services:

• For any unlawful, fraudulent, or malicious purpose.

• To violate intellectual-property or privacy rights.

• To transmit viruses, spam, or harmful code.

• To mislead, harass, or defame any person.

• To interfere with or circumvent site security.

Violation may result in suspension or termination of access without notice.

12. Termination

We may suspend or terminate your access to the Services at any time for violations of these Terms.
All outstanding obligations, including payment, will remain enforceable.

13. Disclaimer of Warranties

All products and services are provided “as is” and “as available.”
We make no warranties, express or implied, regarding quality, durability, or fitness for a particular purpose.
We do not guarantee uninterrupted access or that Services will be error-free.

14. Limitation of Liability

To the fullest extent permitted by law, Timmy Jones (Pvt) Ltd. and its affiliates shall not be liable for indirect, incidental, or consequential damages-including loss of profits, data, or business opportunities-arising from your use of our Services or products.

15. Indemnification

You agree to indemnify and hold harmless Timmy Jones (Pvt) Ltd., Shopify, and their officers, employees, and affiliates from any claims, damages, or expenses resulting from your breach of these Terms or misuse of the Services.

16. Governing Law

These Terms are governed by the laws of Sri Lanka, and any disputes shall fall under the exclusive jurisdiction of the Courts of Colombo.

17. Changes to Terms

We may update these Terms from time to time. The most current version will always appear on this page.
Your continued use of the website after any changes constitutes acceptance of the revised Terms.

18. Contact Information

Questions about these Terms may be sent to:

Timmy Jones (Pvt) Ltd.
📧 Email: customerservice@timmyjones.com